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Fatal Error 9001

Views: 725 Created: 2016-07-21 11:19 Last Updated: 2016-08-11 12:00

SYMPTOM

The following error displays randomly within the software:
“Fatal Error 9001”.

RESOLUTION

Procedure 1 (Uninstall and Re-install Yearli)

Note: If Yearli is installed as a server version, please perform the below steps for both the server and workstation versions of Yearli.

  1. Access the Windows Run window by pressing the Windows key and R key on the keyboard.
  2. Type "appwiz.cpl" without the quotes in the Open field.
  3. Click OK.
  4. Double click on the appropriate version of Yearli in the list of programs.
  5. Choose Automatic and click Next.
  6. When prompted to perform a rollback, choose No and click Next.
  7. Click Finish.
  8. Install the Yearli program again.

APPLIES TO

  • Winfiler 2012 - 2013
  • Winfiler Plus 2013
  • Yearli 2014 - Current