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Object reference not set to an instance of an object

Views: 1279 Created: 2016-07-21 14:25 Last Updated: 2016-08-11 12:30

SYMPTOM

The following error displays randomly within the software:
“Object reference not set to an instance of an object”.

CAUSE

This message will occur when Yearli is unable to find the file the program is attempting to run.  This usually results from an incomplete installation. 

RESOLUTION

Procedure 1 (Uninstall and reinstall Yearli)

Note: If Yearli is installed as a server version, please perform the below steps for both the server and workstation versions of Yearli.

  1. Access the Windows Run window by pressing the Windows key and R key on the keyboard.
  2. Type "appwiz.cpl" without the quotes in the Open field.
  3. Click OK.
  4. Double click on the appropriate version of Yearli in the list of programs.
  5. Choose Automatic and click Next.
  6. When prompted to perform a rollback, choose No and click Next.
  7. Click Finish.
  8. Install the Yearli program again. If any errors appear during the installation, take note of the errors that occur.

Procedure 2 (Uninstall the SQL instance and reinstall Yearli)

  1. Access the Windows Run window by pressing the Windows key and R key on the keyboard.
  2. Type "appwiz.cpl" without the quotes in the Open field.
  3. Click OK.
  4. Choose Microsoft SQL Server 2008 R2 from the list of programs.
  5. Choose Uninstall/Change.
  6. Choose the Remove option.
  7. Click OK.
  8. From the Instance to remove features from drop down menu, choose YD2015_SS8E*.
  9. Click Next.
  10. Check the box next to Database Engine Services.
  11. Click Next.
  12. Click Next.
  13. Click Remove.
  14. Install the Yearli program again. If any errors appear during the installation, take note of the errors that occur.

*The SQL Server instance will differ depending on the version of the program. The SQL servers associated with each version of the program are:

  • Winfiler 2012 - 2013: WF_SS8E
  • WinFiler Plus 2013 - 2014: WFP_SS8E
  • Yearli 2014: WFP_SS8E
  • Yearli 2015: WFP_SS8E or YD2015_SS8E
  • Yearli 2016: WFP_SS8E or YD2015_SS8E

APPLIES TO

  • Winfiler 2012 - 2013
  • Winfiler Plus 2013
  • Yearli 2014 - Current