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Why wasn't a shortcut created for Yearli?

Views: 19 Created: 2017-10-05 10:07 Last Updated: 2017-10-05 10:07

SYMPTOM

No Yearli shortcut was created after the installation.

CAUSE

After the installation is complete, there will be no shortcut created for Yearli.  This is caused by the anti-virus or anti-spam software blocking the shortcut from being created. 

RESOLUTION

Procedure 1 (Creating a Yearli shortcut)

  1. Uninstall Yearli.
  2. Disable any anti-virus or anti-spam software on the machine.
  3. Reinstall Yearli.

APPLIES TO

  • Current version of Yearli.