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1 "Unable to locate the application's database" - network

SYMPTOM When opening a Yearli workstation the program may hang for a few seconds and a window will open displaying the following error message: “Unable to locate the application's database”. CAUSE This message will occur when Yearli is unable to find…

2 "Unable to locate the application's database" - standalone

SYMPTOM When opening up Yearli the program may hang for a few seconds and a window will open displaying the following error: “Unable to locate Yearli database”. CAUSE This message will occur when Yearli is unable to find the database attached to the SQL…

3 Concurrency Exception

SYMPTOM The following error message displays when saving or editing payers, recipients, forms, and transactions: "Concurrency Exception this record has been updated by another user. Would you like to refresh from the database?". or “Concurrency Exception”.…

4 Error converting data type nvarchar to datetime

SYMPTOM The following error message displays at random when the program is running or when trying to save a transaction: "Error converting data type nvarchar to datetime". CAUSE The Windows Date Format is set incorrectly. RESOLUTION Procedure 1 (Verify Regional…

5 Error CurrencyAutoDecimal

SYMPTOM The following error message displays when the program is opened after performing updates: “Error CurrencyAutoDecimal”. CAUSE Anti-virus and/or Anti-Spyware programs prevent update scripts from running on the database. RESOLUTION Procedure 1 (Backup…

6 ExecuteReader requires an open and available connection

SYMPTOM The following error displays randomly within the software: “ExecuteReader Requires an Open and Available Connection”. CAUSE This error usually indicates database corruption. Databases can become corrupt from power outages, improper shutdowns,…

7 Fatal Error 9001

SYMPTOM The following error displays randomly within the software: “Fatal Error 9001”. RESOLUTION Procedure 1 (Uninstall and Re-install Yearli) Note: If Yearli is installed as a server version, please perform the below steps for both the server and workstation…

8 Method not found

SYMPTOM The following error message displays randomly when performing functions within the software: “Method Not Found”. CAUSE There could potentially be an issue with anti-virus software. The error may also display if a database version does not match…

9 Object reference not set to an instance of an object

SYMPTOM The following error displays randomly within the software: “Object reference not set to an instance of an object”. CAUSE This message will occur when Yearli is unable to find the file the program is attempting to run. This usually results from…

10 Procedure or function procGet Payees error

SYMPTOM When opening Yearli one of the following errors is displayed: "Cannot find stored procedure." "BirthDate" “Procedure or function procGet Payees has too many arguments specified”. CAUSE This usually occurs after a quarterly update is processed…

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