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Post-Installation

11 Program experiencing significant lag

SYMPTOM The program seems to hang for long amounts of time when first opening or when moving between windows within the software. CAUSE There are multiple causes of this issue, including system resources, incorrectly applied updates, corrupted SQL installation,…

12 The login failed

SYMPTOM When opening up Yearli the program may hang for a few seconds and a window will open displaying the following error: “Following is the error message when trying to connect to the database after running the utility to attach it: Cannot open database…

13 The program will now attempt to run a utility - network

SYMPTOM When opening up Yearli the program may hang for a few seconds and a window will open displaying the following error: “The program will now attempt to run a utility for you to re-start SQL Server. The utility is: C:\\Windows\SysWOW64\mmc.exe /32…

14 The program will now attempt to run a utility - standalone

SYMPTOM When opening up Yearli the program may hang for a few seconds and a window will open displaying the following error: “The program will now attempt to run a utility for you to re-start SQL Server. The utility is: C:\\Windows\SysWOW64\mmc.exe /32…

15 Unexpected error: Access denied to path errors.xml

SYMPTOM The following error message displays when the program is opened: “Unexpected Error: Access denied to path C:\…\WinFiler, WinFiler Plus, or Yearli\Year\errors.xml”. CAUSE User does not have sufficient rights. RESOLUTION Procedure 1 (Check privileges)…

16 Updates could not be applied - standalone

SYMPTOM The following error message pops up when Yearli attempts to open after updating to the latest quarter: “# out of # updates could not be applied”. CAUSE It could be an issue with anti-virus software. The error will also display if a database version…

17 Why wasn't a shortcut created for Yearli?

SYMPTOM No Yearli shortcut was created after the installation. CAUSE After the installation is complete, there will be no shortcut created for Yearli. This is caused by the anti-virus or anti-spam software blocking the shortcut from being created. RESOLUTION…