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Method not found

Views: 585 Created: 2016-08-04 13:54 Last Updated: 2016-08-11 12:29

SYMPTOM

The following error message displays randomly when performing functions within the software:

“Method Not Found”.

CAUSE

There could potentially be an issue with anti-virus software. The error may also display if a database version does not match the software version. If this occurs on a network install, the steps must be performed on the server.

RESOLUTION

Procedure 1 (Reapply Database Updates)

  1. Disable any anti-virus or anti-spyware software.
  2. Navigate to C:\Program Files or Program Files (x86)\Greatland Corporation\Yearli or Yearli Server\20XX*, where XX is the year and locate the file called Versions or Versions.ini.
  3. Open the Versions.ini file in notepad.
  4. Change the line that says “PatchLevel= #” to “PatchLevel=-1”. 

Note:  If using Windows Vista,  the Versions file will need to be copied to the desktop to be able to make the necessary changes to the file.  The Versions file will need to be saved on the desktop, then moved back in the Yearli folder from Step 2.

  1. Save and close the file.
  2. Open Yearli and apply the available updates. If on a network, double-click the online update icon on the server machine desktop.

*The file directory will differ depending on the version of the program. The file directories associated with each version of the program are:

  • WinFiler: C:\Program Files or Program Files (x86)\Greatland Corporation\WinFiler or WinFiler Server
  • WinFiler Plus and Yearli 2014: C:\Program Files or Program Files (x86)\Greatland Corporation\WinFiler Plus or WinFiler Plus Server
  • Yearli: C:\Program Files or Program Files (x86)\Greatland Corporation\Yearli or Yearli Server

Procedure 2 (Backup and Reinstall)

  1. Access the Microsoft SQL Server Configuration Manager.  For steps to do this see the How do I access SQL Server Configuration Manager? article.
  2. Click on SQL Server Services to display a list of the currently running services.
  3. Right click the corresponding Yearli instance.*
  4. Click Stop.
  5. Navigate to the data directory for the software’s tax year.**
  6. Copy the Data folder to another location on the hard drive.
  7. Access the Microsoft SQL Server Configuration Manager.
  8. Right click on the corresponding Yearli instance
  9. Click Start.
  10. Close the SQL Server Configuration Manager.
  11. Access the Windows Run window by pressing the Windows key and R key on the keyboard.
  12. Type "appwiz.cpl" without the quotes in the Open field.
  13. Click OK.
  14. Highlight Yearli for the specified tax year.
  15. Click Remove or Uninstall.
  16. Close out of Add or Remove Programs or Programs and Features and the Control Panel.
  17. Disable any anti-virus or anti-spyware programs.
  18. Reinstall Yearli.
  19. Open Yearli and apply available updates.  For a network, run the online update from the server machine's desktop.
  20. Verify the data and import from the backup if necessary.

*The SQL Server instance will differ depending on the version of the program. The SQL servers associated with each version of the program are:

  • WinFiler 2012 - 2013: WF_SS8E
  • WinFiler Plus 2013 - 2014: WFP_SS8E
  • Yearli 2014: WFP_SS8E
  • Yearli 2015 - Current: WFP_SS8E or YD2015_SS8E

**The file directory will differ depending on the version of the program. The file directories associated with each version of the program are:

  • WinFiler: C:\Program Files or Program Files (x86)\Greatland Corporation\WinFiler or WinFiler Server\20XX
  • WinFiler Plus and Yearli 2014: C:\Program Files or Program Files (x86)\Greatland Corporation\WinFiler Plus or WinFiler Plus Server\20XX
  • Yearli: C:\Program Files or Program Files (x86)\Greatland Corporation\Yearli or Yearli Server\20XX

APPLIES TO

  • WinFiler 2012 - 2013
  • WinFiler Plus 2013
  • Yearli 2014 - Current