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1 "Unable to locate the application's database" - network (2017 and older)

SYMPTOM When opening a Yearli workstation the program may hang for a few seconds and a window will open displaying the following error message: “Unable to locate the application's database”. CAUSE This message will occur when Yearli is unable to find…

2 "Unable to locate the application's database" - network (2018)

SYMPTOM When opening a Yearli workstation the program may hang for a few seconds and a window will open displaying the following error message: “Unable to locate the application's database”. CAUSE This message will occur when Yearli is unable to find…

3 "Unable to locate the application's database" - standalone (2017 and older)

SYMPTOM When opening up Yearli the program may hang for a few seconds and a window will open displaying the following error: “Unable to locate Yearli database”. CAUSE This message will occur when Yearli is unable to find the database attached to the SQL…

4 "Unable to locate the application's database" - standalone (2018)

SYMPTOM When opening up Yearli the program may hang for a few seconds and a window will open displaying the following error: “Unable to locate Yearli database”. CAUSE This message will occur when Yearli is unable to find the database attached to the SQL…

5 Concurrency Exception

SYMPTOM The following error message displays when saving or editing payers, recipients, forms, and transactions: "Concurrency Exception this record has been updated by another user. Would you like to refresh from the database?". or “Concurrency Exception”.…

6 Error converting data type nvarchar to datetime

SYMPTOM The following error message displays at random when the program is running or when trying to save a transaction: "Error converting data type nvarchar to datetime". CAUSE The Windows Date Format is set incorrectly. RESOLUTION Procedure 1 (Verify Regional…

7 Error CurrencyAutoDecimal

SYMPTOM The following error message displays when the program is opened after performing updates: “Error CurrencyAutoDecimal”. CAUSE Anti-virus and/or Anti-Spyware programs prevent update scripts from running on the database. RESOLUTION Procedure 1 (Backup…

8 ExecuteReader requires an open and available connection

SYMPTOM The following error displays randomly within the software: “ExecuteReader Requires an Open and Available Connection”. CAUSE This error usually indicates database corruption. Databases can become corrupt from power outages, improper shutdowns,…

9 Fatal Error 9001

SYMPTOM The following error displays randomly within the software: “Fatal Error 9001”. RESOLUTION Procedure 1 (Uninstall and Re-install Yearli) Note: If Yearli is installed as a server version, please perform the below steps for both the server and workstation…

10 Method not found

SYMPTOM The following error message displays randomly when performing functions within the software: “Method Not Found”. CAUSE There could potentially be an issue with anti-virus software. The error may also display if a database version does not match…

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